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Professional Finance Practice & Communication
1Evidence, Sourcing and the Record
Evidence in Finance WorkHow to Write an…Handling InformationThe Decision Record and…Errors and ReviewHow to Create an…
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The Decision Record and the Workpaper Behind It

A decision record is a single sheet stating the question, the decision, the date, who decided, what it rested on and what would change it. The workpaper is everything behind it: the documents, the computation file, the source log. The workpaper answers the demand to be shown the working. The decision record answers what was concluded, and on what basis.

Two documents, and almost every argument about record keeping comes from somebody trying to make one document do both jobs. The pair is not bureaucracy and it is not filing. The pair exists because of what happens to human beings roughly six months after any decision.

Six months after a decision, nobody remembers what was known on the day it was made. By then the outcome is in, and an outcome quietly rewrites memory in both directions. A decision that turned out badly gets remembered as obviously wrong at the time, with the warning signs standing out in a way nobody actually saw. A decision that turned out well gets remembered as confident and clear, when it was in fact narrow and argued about. The pair of documents exists to freeze the state of knowledgeWhat was actually known on the day, before anybody knew how it turned out. on the day. A decision can be judged fairly against nothing else.

The pattern is familiar from outside work. A household decides to take a loan for a repair, and a year later either the repair held and the choice was obvious, or the roof went again and everybody remembers being against it. If somebody had written four lines on the day, saying what the question was, what was chosen, what was known and what would have changed their minds, the argument a year later would be about the choosing rather than about the weather. A decision record is no more than those four lines. The paperwork is smaller than the idea.

One assignment carries the whole subject, the same one used under evidence in finance work and under the source log. The Kavery research desk, four people inside Kavery Capital Services Private Limited, was asked a question about Meenakshi Tubes Private Limited, a borrower the desk already lends to. Sharada Iyer produced the work, Prakash Nadar reviewed it, and Latha Menon commissioned it and made the decision at the end. The file was opened on 3 March, delivered on 11 March and decided on 12 March.

What the borrower makes never enters the reasoning. A bond, a fund, a warehouse or a single machine could be put in its place without changing a step. The subject is how a pile of evidence becomes one recorded decision, not whatever the evidence happens to describe. Evidence in finance work, how to build a source log and how to create an assumption register are each set out separately, and here the three are assembled rather than explained again.

Workpaper vs Decision Record: Which One Answers Which Question?

A workpaperEverything the conclusion was built from, kept in a form that can be shown to somebody else. is everything the conclusion was built from, kept so that it can be handed over. A decision recordOne sheet saying what was decided, when, by whom, and on what basis. is a single sheet saying what was decided and on what basis. The two are separated because they answer different questions, asked by different people at different times, and a document that tries to answer both answers neither well.

Every question anybody will ever ask about finished work is one of two questions, and each document takes one of them. Show me how that number was reached is a question about the arithmetic and the sources, and it is always answered by opening the workpaper. Asking what was concluded, and on what basis, is a question about the judgement, and it is always answered by opening the record. Once the two questions are heard as different, the split between the documents stops feeling like extra work and starts feeling like the only sane arrangement.

Two documents, two questions. Neither one can be made to do the other job. THE WORKPAPER THE DECISION RECORD THE QUESTION IT ANSWERS Can somebody show how the desk reached that number? What was concluded, and on what basis? WHAT IT HOLDS 21 documents, a 14 item source log, a computation file of three tabs and a nine row assumption register Six labelled fields on a single page, and nothing else at all WHO WRITES IT Sharada Iyer, who produced the work and kept the file as she went Latha Menon, who made the decision and signed the page WHEN IT IS WRITTEN Continuously, from 3 March to 11 March, while the work is being done At the moment of deciding, on 12 March, and never reopened afterwards WHO OPENS IT LATER Anybody asked to rebuild a figure or to show where it came from Anybody asking why the line was cut, months or years afterwards WHAT ITS ABSENCE COSTS The conclusion cannot be shown to be right, even where it is right The reasoning gets rebuilt from memory, and memory now knows the outcome Read the last row first. The two documents fail in completely different ways, which is the clearest sign they are doing different jobs.
The workpaper and the record fail in different ways, and that difference is the plainest evidence that they are two documents doing two jobs rather than one document split in half.

The merged version is easy to picture because most people have received one. A memo of forty printed sides arrives, the reasoning is spread through it, three exhibits contradict each other, and the actual decision is a sentence on side thirty one. The arithmetic was summarised into prose on the way in, so nobody can find the decision and nobody can rebuild a number either. One document that carries both jobs is worse than either document alone. The merged version is too long to be read and too summarised to be checked.

Try it out

Somebody stops the analyst in a corridor and asks how the 10.8 per cent was reached. Which of the two gets opened?

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What Are the Six Fields of a Decision Record, and Which One Goes Missing?

Six fields, and the shape is fixed on purpose. A fixed shape means a missing field is visible instantly, in the way a blank line on a form is visible while a missing paragraph in an essay is not. Here are the six, with what each one carried on 12 March.

FieldWhat it holdsAs it read on 12 March
QuestionThe defined question, not the one first askedHas the operating margin stayed above the 11 per cent floor set by the credit policy of the desk, in the year just reported?
DecisionWhat is now different in the worldReduce the line from Rs 40,00,000 to Rs 25,00,000, and review again in 90 days
DateThe day the decision was taken12 March
Decided byA person, never a committee in the abstractLatha Menon
Rested onThe specific items the conclusion needsFour of the fourteen source log items, all statutory, plus three named assumption register rows
Would change itThe conditions the decision depends onThe December order not repeating, which computes to a 5.0 per cent margin

Five of the six get written without anybody being asked, and the sixth is the one that makes the record worth keeping. The sixth field is the only one that admits, in writing, on the day, that the decision could turn out to be wrong. Everybody finds the field uncomfortable to write, and that is exactly why it disappears. Notice what it does though. The field converts a decision from a verdict into something testable. Six months later a reviewer can check one thing: did the named condition occur, and if it did, was the decision revisited? Without that field the review has nothing to hold on to and collapses into an argument about whether the outcome was foreseeable.

The other subtlety is in the question field. The field holds the defined question, not the one that was first asked. The desk was asked whether it should be worried about Meenakshi Tubes Private Limited. A question in that form cannot be answered and cannot be finished. The recorded version carries a measure, a period and a threshold, and a record whose question has no answer cannot show that the work ever closed.

One page, six fields. A blank field on a fixed form is obvious at a glance. DECISION RECORD KAVERY RESEARCH DESK 1. THE QUESTION Has the operating margin stayed above the 11 per cent floor set by the credit policy of the desk, in the year just reported? 2. THE DECISION Reduce the line from Rs 40,00,000 to Rs 25,00,000. Review again in 90 days. 3. THE DATE 12 March 4. DECIDED BY Latha Menon 5. WHAT IT RESTED ON Source log items 1, 2, 3 and 5, all four statutory. Operating margin 10.8 per cent against 12.0 per cent the year before. Three named assumptions, register rows 1, 2 and 7. 6. WHAT WOULD CHANGE IT The December order not repeating. On the cost split held in register row 4, that computes to a 5.0 per cent margin, which is a different decision. Filed alongside the workpaper. The workpaper carries the arithmetic; the record carries none of it. Every figure above is invented and illustrative. THE FIELD THAT GOES MISSING It is the only one that admits the decision could be wrong. Field five names the evidence, field six names the conditions. Five fields and no sixth leaves a record that can only be defended.
Six labelled fields on a single sheet, and the last one, what would change it, is both the least written and the only field that makes a later review possible.
Try it out

Five of the six fields get written almost every time. Which one goes missing most often?

What Are the Four Parts of the Workpaper Behind It?

The workpaper on this assignment had four parts, and they were not four folders sitting side by side. The four parts nest, and the nesting is what lets a person walk from a printed figure back to a filed document without asking anybody for directions.

PartWhat it held hereWhat it is for
The documents21 documents: 12 public, 6 confidential because the client supplied them, 3 restricted under a written undertakingThe raw material, held in the form it arrived in
The source log14 items: 6 statutory or regulatory, 4 market and industry, 2 published works, 2 conversations. 11 corroborated, 3 marked as notWhat each item is, where it came from, and whether a second item agrees with it
The computation fileThree tabs: inputs, working, output. Every input cell carries a log item numberThe arithmetic, kept so that any figure can be traced backwards
The assumption register9 rows, 6 fields each. 3 of the rows are load-bearingEvery point where a person chose rather than found

The computation file is the only part with a line to all three of the others, and that makes it the joint of the whole structure. The file reaches down into the documents through the log item numbers on its input cells, sideways into the assumption register wherever a cell holds a chosen figure rather than a filed one, and upwards into the decision record. The number printed in field five is the number this file produced. Removing the register removes the visibility of the choices. Removing the log removes the provenance. Removing the computation file leaves no path at all between the documents and the figure.

Four parts, one joint. Every path to the record runs through the middle box. THE DECISION RECORD Six fields, one page, dated 12 March THE FIGURE THAT REACHES FIELD FIVE 3. COMPUTATION FILE Three tabs: inputs, working, output. The only part touching all others. 1. THE DOCUMENTS 21 in the working file: 12 public, 6 confidential, 3 restricted 4. ASSUMPTIONS 9 rows, 6 fields each. 3 of them load-bearing, including the cost split 2. THE SOURCE LOG 14 items. 11 corroborated, 3 marked as not. Four of them carry the conclusion. RAW MATERIAL, AS IT ARRIVED EVERY POINT WHERE A PERSON CHOSE Remove the middle box and the documents and the record stay in the same folder with nothing joining them.
The computation file is the joint of the workpaper, reaching down to the documents, sideways to the assumption register and upward to the figure printed in the record.
Try it out

Delete one part of the workpaper. Which deletion breaks the link between a filed document and the figure printed in the record?

How Professional Finance Work Turns Evidence Into a Decision Record: Where Does the Rest of It Go?

Twenty one documents became one sheet. The narrowing sounds like loss, and most people producing their first serious file resist it. Everything in the folder felt necessary at the time it was collected. The compression is not loss and it is not summarising; it is the work itself, and each step throws away more than it keeps for a stated reason.

Stage by stage, the narrowing runs like this. The working file held 21 documents. The source log ran to 14 items, and two of those items were conversations rather than documents, so only 12 of the 21 documents made it into the log at all. The other nine were context, duplicates, and one superseded extract that disagreed with the filing. Of the 14 items, 11 were corroborated against a second independent item and 3 carry a visible mark saying they were not. Of the 14, only four turned out to be load-bearing, meaning the conclusion changes if any one of them is removed, and all four were statutory. The single sheet rests on those four items and three assumption register rows.

Each drop has a rule behind it, and the rules are worth naming because they are what stop compression turning into carelessness. A document leaves the log when nothing in the conclusion depends on it. An item stops being load-bearing when removing it leaves the answer where it was. Nothing is ever deleted from the working file, including the superseded extract that read Rs 20,90,00,000 against the filed Rs 21,20,00,000, a difference of Rs 30,00,000 or 1.4 per cent. The extract stays in the file, marked superseded, and a later reader can see the disagreement was caught rather than never noticed.

Same scale, four stages. The narrowing is the work, not a loss of information. THE WORKING FILE 21 DOCUMENTS COLLECTED BETWEEN 3 MARCH AND 11 MARCH 12 public, 6 confidential, 3 restricted. Nine of the 21 never became a log item. THE SOURCE LOG 14 ITEMS, EACH NUMBERED AND DATED 12 documents plus 2 conversations. 11 corroborated, 3 marked as not corroborated. LOAD-BEARING ITEMS 4 ITEMS THE CONCLUSION CANNOT SURVIVE WITHOUT All four statutory. The other ten shaped understanding without carrying the conclusion. THE DECISION RECORD 1 PAGE, SIX FIELDS, DATED 12 MARCH Rests on the four items above plus three assumption register rows. Decided by Latha Menon. Nothing is deleted on the way down. The nine documents that dropped out stay in the file, including one marked superseded.
Twenty one documents narrowed to fourteen numbered items, then to the four the conclusion could not survive without, and finally to a single sheet.
Try it out

The decision rested on how many of the fourteen source log items?

What Makes a Digital Workpaper Usable by Somebody Who Was Not There?

Everything above describes a structure. Whether the structure survives contact with a folder on a shared drive is a completely separate question, and the one that decides whether any of it was worth doing. Four habits carry almost all of it, and none of them is difficult.

The first is naming. A file name tells a stranger which file is current without them opening anything. Date first, then what it is, then a version number that only ever goes up. Version disciplineNaming files so that the current one is obvious without opening any of them. is not tidiness; it is the difference between one candidate file and four. The second is the input tabA separate sheet holding every raw number once, each tied to the source it came from.: every raw number lives once, on its own sheet, in its own cell, with the log item number beside it. Nothing raw is ever typed anywhere else in the file.

The third is that no number is ever typed inside a formula. A margin cell reads as a reference to two input cells and nothing else, and anybody clicking it lands on a cell rather than at a dead end. The fourth is cell-level tracingBeing able to click any figure and arrive at the item it came from, without asking anybody., and the first three habits add up to it: clicking any figure leads to the document it came from. The test for all four is the same. Can a person who was not there move backwards through the file without needing to talk to anybody?

Tracing the 10.8 per cent shows the chain. The figure sits in field five of the record. The output tab of the computation file produced it, and the formula in that tab points at two input cells. The two cells hold Rs 21,20,00,000 and Rs 2,30,00,000, each carrying a source log item number. Item 3 is the filed accounts for the year just reported, corroborated against item 1. And item 3 names the sheet and the line, so a stranger opens the filing and lands on the same two numbers. Five links, and a break at any one of them ends the trace.

Tracing one figure backwards. Five links, and a break anywhere ends it. WHAT A BREAK HERE WOULD MEAN 1. THE FIGURE IN THE RECORD Operating margin 10.8 per cent, stated in field five of the one page record dated 12 March. If the record names no figure, there is nothing to trace and nothing to disagree with. 2. THE COMPUTATION FILE, OUTPUT TAB The margin cell reads = Inputs!B7 / Inputs!B4. No number is typed inside the formula, so the cell points somewhere. If the numbers are typed into the formula, the trace stops here and cannot be resumed. 3. THE INPUT TAB B4 holds revenue Rs 21,20,00,000 and B7 holds operating profit Rs 2,30,00,000. Each cell carries a source log item number beside it. If the cell carries no item number, the figure exists but belongs to no known year. 4. SOURCE LOG ITEM 3 The filed accounts for the year just reported. Statutory, corroborated against item 1, page and line both named. If the item names no page or line, the reader is handed a document and a search. 5. THE FILED DOCUMENT ITSELF A stranger opens the filing at the named page and lands on the same two numbers, having spoken to nobody. If the document is gone, every link above it turns into an assertion. The chain is only as good as its weakest link, and the second link is the one people break, because typing a number is faster.
The 10.8 per cent runs back through the output tab, the input tab, source log item three and into the filed accounts, and a break at any single link ends the trace.
Try it out

The margin cell reads = 23000000 / 212000000, with both numbers typed straight in. What is the single change that fixes it?

India

Which Indian bodies set duties over records like these?

The two document structure and the reproduction test are craft, and belong to no jurisdiction. The duty to keep the records at all, and for how long, is what changes from one jurisdiction to the next. The Securities and Exchange Board of India at sebi.gov.in sets conduct, disclosure and record keeping duties for registered intermediaries. The Institute of Chartered Accountants of India at icai.org sets documentation and engagement review standards, including the expectation that work is documented well enough for another competent person to follow it. The International Organization of Securities Commissions at iosco.org publishes conduct principles that several national regimes draw on. Retention periods, thresholds and applicability tests change with the regime and with the date, and a remembered requirement is worse than an absent one. The current requirement is read at the source, and the date of reading is written down beside it.

Who Writes Each of the Two, and When Does Each One Get Written?

The person doing the work writes the workpaper continuously, as the work happens. The workpaper is never assembled afterwards. Assembling a workpaper at the end is the same activity as reconstructing it, done by the one person in the world who can no longer tell the difference between remembering and inferring. Sharada Iyer kept the log as items arrived and filled the input tab as numbers came in, between 3 March and 11 March.

A decision record states a decision rather than a finding, and whoever decided writes it, at the moment of deciding. Latha Menon wrote it on 12 March. If the analyst writes it instead, the record captures what the analyst believes was decided, and the two versions diverge far more often than anybody expects, usually on the sixth field. The reviewer writes neither. Prakash Nadar ran a check on the work, and a review pass is a check rather than a decision.

The effort split says something the structure alone does not.

StageWhoTime
Defining the question so that it has an answerSharada Iyer45 minutes
Gathering, logging and corroboratingSharada Iyer4 hours
Computing, in the three tab fileSharada Iyer2 hours
Drafting the noteSharada Iyer2 hours 15 minutes
ProductionSharada Iyer9 hours
The review pass, four checksPrakash Nadar40 minutes
TotalThe desk9 hours 40 minutes

Forty minutes against nine hours forty is under 7 per cent of the total, and that 7 per cent caught the one error that would have reversed the conclusion. The transcription had divided current year profit by prior year revenue. A review pass, and how an analyst runs one on their own work, is set out under errors and review. Only the ordering matters here. A record written first quietly becomes something the review is reluctant to contradict, so the record is written after the review pass and never before it.

Try it out

Sharada Iyer produced the work and Latha Menon made the call. Who writes the decision record?

Try it out

The work was careful, the arithmetic is correct, and nobody except the author can navigate the file. Is the conclusion supportable?

The workpaper that only its author could navigate

The failure has nothing to do with a wrong number. The work was done carefully and the conclusion was correct. The file was built for one person, so the folder accumulated four candidate versions with no way to tell which was current, and the margin was computed in a cell with both numbers typed straight into the formula. Six months later the author had left, somebody asked how the 10.8 per cent was reached, and there was no honest answer available.

Correct work that cannot be reconstructed is indistinguishable from careless work once the person who did it has gone. The discipline is therefore not about accuracy at all. Accuracy was never the problem here. Every conclusion resting on that file quietly became unsupportable, not because it was wrong but because nobody could now show it was right.

The two artefacts of an unnavigable file. Neither one is a wrong number. FOLDER CONTENTS ON THE DAY THE AUTHOR LEFT margin-final.xlsx 09 Mar 18:42 margin-final2.xlsx 10 Mar 23:15 margin-FINAL-latest.xlsx 11 Mar 08:04 margin-final2-checked.xlsx 11 Mar 09:37 Copy of margin-final2.xlsx 11 Mar 17:20 WHICH ONE PRODUCED THE FIGURE IN THE NOTE? The timestamps do not settle it, and neither does the wording. THE MARGIN CELL, AS IT WAS ACTUALLY WRITTEN = 23000000 / 212000000 WHAT WAS IN THE CELL. NOTHING TO CLICK, NOTHING TO OPEN. = Inputs!B7 / Inputs!B4 WHAT IT SHOULD HAVE BEEN. TWO CLICKS TO THE FILED PAGE. Both cells return 10.8 per cent. Only one of them can be shown. SIX MONTHS LATER, THE AUTHOR HAS LEFT AND SOMEBODY ASKS HOW 10.8 PER CENT WAS REACHED The five candidate files disagree in the second decimal, and none of them is marked as current. The margin cell refers to no other cell, so there is nothing to open and nowhere to go next. The two typed numbers match no log item, so nothing says which year they describe. The honest answer is that the figure cannot be rebuilt from the file by anybody who is left. THE WORK WAS PROBABLY RIGHT. IT HAS SIMPLY STOPPED BEING SUPPORTABLE. A file name and a formula look like housekeeping. They are the two points at which reproducibility is actually decided.
Five near identical file names and a formula with the numbers typed inside it are the two artefacts that turn correct work into work nobody can show was correct.
Try it out

A well kept workpaper, a different person, six months later, and no conversations allowed. How long to rebuild one figure?

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How Does Anybody Know the Pair Actually Works?

Everything above is a claim about a file. The reproduction testSomebody who was not there rebuilding one figure from the file alone, with no conversations. is the only way to find out whether the claim is true, and it is deliberately cheap and deliberately late. Six months after the decision, a different person on the desk was handed the workpaper and asked to rebuild the 10.8 per cent from it. No conversation with anybody who did the original work. The rebuild took 25 minutes.

The 25 minutes converts an argument about good practice into a measurement, and it is the number to remember. Nine hours and forty minutes went into producing and checking the work. Getting one figure back out of it, half a year later, through somebody who was not in the room, cost 25 minutes. The ratio of nine hours forty to twenty five minutes is the entire case for naming files properly, keeping an input tab and writing item numbers beside cells, and no amount of argument about discipline makes the case as well as one measured rebuild.

The test also shows where the file is weak. Rereading the file never does. Whichever link the rebuilder stalls at is the link to fix, and it is almost never the one the author expects. The test says nothing about whether the decision was any good, only about whether the basis for it can be found. The quality of a decision and the traceability of its basis are separate properties, and only the second is settled by a workpaper.

One pixel is one minute. The review and the rebuild are tiny, and both decide everything. WHAT THE ASSIGNMENT COST TO PRODUCE 9 HOURS OF PRODUCTION 40 MIN REVIEW GATHERING, 4 HOURS COMPUTING DRAFTING Defining the question, 45 minutes Gathering and corroborating, 4 hours Computing, 2 hours Drafting the note, 2 hours 15 minutes The review pass, 40 minutes 9 hours 40 minutes in total THEN NOBODY TOUCHES THE FILE FOR HALF A YEAR 3 MARCH file opened 11 MARCH note delivered 12 MARCH record written SIX MONTHS ON a different person, no conversations WHAT IT COST TO GET ONE FIGURE BACK, ON EXACTLY THE SAME SCALE 25 minutes to rebuild the 10.8 per cent from the file alone. The dashed frame is the 9 hours 40 minutes from the top row, on the same scale. The solid block on the bottom row is the whole proof that the discipline in the top row was worth running.
Nine hours and forty minutes of production and review bought a twenty five minute rebuild by somebody who had never seen the assignment.
Try it out

An analyst wants to know whether a workpaper is any good. What is actually done?

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Who Actually Opens One of These Later, and What Do They Do With It?

A lender revisiting an exposure does not want the note again. The note argued a case at a moment and the moment has passed. The lender wants the record instead, and specifically field six. The only question that matters at a review is whether the named condition happened. If the December order did not repeat, the review is short and structured: the condition occurred, the recorded consequence was a 5.0 per cent margin, and the decision needs revisiting. If field six is blank, the same review turns into a discussion of whether anybody could have seen it coming. Nobody wins that discussion.

An analyst uses the pair in the opposite direction, producing rather than reviewing. Filling field five forces the analyst to work out which items actually carry the conclusion, so the habit worth building is writing the record before anybody asks for it, even where nobody requires one. Most people discover, the first time they try, that they cannot name four items out of fourteen without going back and checking. The discovery is the useful part.

Somebody working alone gets more from this than a desk of four does, not less. There is no colleague to hand the file to and no reviewer to catch a transcription, so the file has to do the reviewing. A household making a decision it will revisit, whether to take a loan or to move a child to a different school, can run the same six fields: what was the question, what was chosen, on what date, who chose it, what was known at the time, and what would have made the other choice the right one. Six fields on one sheet, written on the day, is enough to make a decision reviewable a year later, and there is no smaller thing that achieves it.

A decision record holds six fields, and differs from the workpaper behind it in the question it answers. Evidence compresses from a working file into one sheet, four habits make a digital file navigable by a stranger, and one rebuild by a stranger shows whether any of it worked. Writing the note itself is set out under how to write an evidence-led finance research note, and an error found after the record is closed is classified, corrected and disclosed under errors and review. Whether the decision was a good one, judged separately from how it turned out, is a question about decision quality rather than about records, and belongs to Annie Duke, Thinking in Bets, 2018.
Reading an Annual Report Fast teaches you to get to the three things that matter in a two hundred page document.

References

SourceDocumentWhere
Institute of Chartered Accountants of IndiaDocumentation and engagement review standards, including the expectation that work is documented well enough for another competent person to follow iticai.org
Securities and Exchange Board of IndiaConduct, disclosure and record keeping duties applying to registered intermediariessebi.gov.in
International Organization of Securities CommissionsPublished conduct principles on records and evidence that several national regimes draw oniosco.org
Annie DukeThinking in Bets, 2018, on judging a decision apart from how it turned outnamed work

The Kavery research desk, Kavery Capital Services Private Limited, Meenakshi Tubes Private Limited, Sharada Iyer, Prakash Nadar and Latha Menon are invented.
Educational material. Not advice on any investment, tax, budget or market position.

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