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082

Case 082Sector economicsCore

An IT services company with USD 500 million of revenue wins a USD 300 million five-year deal that ramps over 12 months at a margin 6 points below its average. What does it do to growth and margin next year?

1The situation

Tessivo Infotech, a mid-sized IT services company, had revenue of USD 500 million last year at an EBIT margin of 20%. Without new large deals, its business grows about 8% a year at that margin.

It has just signed a five-year managed services deal with a total contract value of USD 300 million. Revenue ramps in a straight line over the first 12 months as work moves from the client's old vendor, then runs flat for the remaining four years. Tessivo expects the deal to earn an EBIT margin of 14%, six points below its average, because it had to price aggressively to win.

2Your task

What are next year's revenue growth and EBIT margin, and how do they look in the year after?

Quick check

How much revenue does the deal add in its first year?

Worked solution

Try it on paper, then open one step at a time.

30-second answerThe answer to give first

Growth jumps from 8% to about 15.2% next year, and the EBIT margin slips about 37 basis points to 19.63%. The deal runs at about USD 66 million a year once ramped, but year one collects only USD 35.8 million. In year two the full run rate arrives, growth is 12.8% and the margin dilution deepens to 19.39%. A large deal lifts growth first and costs margin for longer.

Step 1What is the deal actually worth a year?

Start by converting the contract value into a run rate, because the ramp changes it. Total contract value divided by five understates the run rate: the first year delivers only 6.5 months of full revenue, so the remaining months must carry more. Solve for the monthly run rate: 6.5 months in year one plus 48 full months equals USD 300 million, so a full month is USD 5.50 million and a full year is USD 66.1 million. The total contract valueThe revenue a client commits to across the whole life of a contract, before any ramp, renewal or cancellation. is the size of the prize; the run rate is what shows up in a year.

The deal ramps for a year: year one banks just over half the run rate2460M1M6M12M18M24M30Year 1: USD 35.8m54% of the run rateYear 2: USD 66.1mfull run rateDeal revenue per month, USD million, by month from signing
Tessivo's new deal ramps from about USD 0.46 million in its first month to USD 5.50 million a month by month 12, so year one collects USD 35.8 million, only 54% of the USD 66.1 million full run rate.
Step 2What happens to growth and margin next year?

The base business grows 8% to USD 540 million at 20%. Add the deal's USD 35.8 million at 14% and revenue reaches USD 575.8 million, growth of 15.2%. Large deals lift growth and dilute margin in the first year, but the dilution is small at first because the deal is still a small slice of revenue. The blended margin is 19.63%, down about 37 basis points. It is like a restaurant taking a big catering order at a thin price: the till rings louder at once, and the average margin falls in proportion to how big the order is against normal trade.

USD millionLast yearYear 1Year 2
Base business at 8% growth500.0540.0583.2
New deal35.866.1
Revenue500.0575.8649.3
Growth15.2%12.8%
EBIT at 20% on base, 14% on deal100.0113.0125.9
EBIT margin20.00%19.63%19.39%
The deal lifts Tessivo's growth to 15.2% in year one and 12.8% in year two, while the EBIT margin slips to 19.63% and then 19.39% as the lower-margin revenue grows into its full run rate.
Growth arrives first; the margin cost grows as the deal maturesRevenue growthEBIT marginWithout the deal8.0%20.00%Year 1 with the deal15.2%19.63%Year 2 with the deal12.8%19.39%margin bars start at 19.0%growth bars start at 0%
Tessivo's growth jumps from 8% to 15.2% in the first year of the deal and its margin slips to 19.63%, while in year two growth eases to 12.8% and the margin falls further to 19.39%.
Step 3What would make the first year worse than this?

Transition costs. Moving work from another vendor means paying for two teams while knowledge transfers, and many deals earn far less than their steady margin in year one. If the deal earned 5% in its first year instead of 14%, the year-one margin would be 19.07%, a cut of 93 basis points rather than 37. Ask management three things: the year-one margin on the deal, whether the contract has a termination clause after year two, and how much of the value depends on volumes the client can cut.

Then give the view. The deal is good for growth and adds to EBIT in absolute terms, since it earns a profit even at a lower margin. The market usually forgives margin dilution that comes with visible growth, as long as management said so in advance; it punishes dilution that arrives as a surprise.

Where candidates lose it

The common loss is dividing USD 300 million by five and putting USD 60 million into next year. That misses the ramp twice: year one gets only about USD 36 million, and the steady-state run rate is higher than 60 because the ramp year under-delivers.

The second is saying a lower-margin deal must be bad. It adds EBIT; it lowers the percentage. Say both, and separate margin from profit.

What the interviewer asks next

  • The client can cut volumes by 20% after year two. How does that change the deal's value?
  • How does rupee depreciation change Tessivo's reported margin on this deal?
  • Why do IT services companies disclose total contract value rather than annual revenue from new deals?
← Case 081An NBFC with Rs 20,000 crore of loans sees gross NPAs rise from 2% to 4.5% and keeps provision cover at 55%. What does that do to credit cost and ROE this year?Case 083 →A software company capitalises 45% of its R&D while peers capitalise 10%. Restate its EBITDA margin and free cash flow on a peer basis.

Company names and figures are illustrative.

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