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Wealth, Advice & Personal Finance
1Money Basics and Banking
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2Credit and Debt
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Credit Score: How It Is Built and What Actually Moves It

A credit score is one number computed from a credit record. The score estimates how credit commitments have been handled, not how much money a household has. The number is built from the payment record, how much of an available limit is in use, how long the record runs, and what kinds of credit the record holds. A credit score is an opinion about a record, not a fact about a person.

The score is the most frightening number in household money, and it is the one number in household money that measures nothing about a household's position. The computation does not know what anybody earns, or why a single entry happened.

Because the computation cannot see a reason, a fallen score describes a record and is never a verdict on the people whose record it is. A number can fall by 48 points in a year when a household paid every single thing it had promised. A lane outside a tailoring counter was dug up for five months and the groceries moved onto a card. The computation saw the card, never the lane.

Everything a score is built from sits on the left. Everything a household is sits on the right. THE BHOSALE HOUSEHOLD IS INVENTED AND SO IS EVERY AMOUNT SHOWN HERE WHAT THE COMPUTATION READS 1. The payment record on each credit line 2. The balance carried against the limit 3. How long the record has been running 4. The kinds of credit the record holds 5. The enquiries recorded against the file FIVE RECORDED FACTS. THAT IS THE WHOLE INPUT. NOTHING CROSSES THIS LINE WHAT IT NEVER SEES Take home pay of Rs 44,200/- a month A buffer that opened the year at Rs 30,180/- Committed outgoings of Rs 37,920/- a month The counter taking Rs 43,200/- less this year A lane dug up for five months The reason behind any single entry NONE OF THIS IS AN INPUT. NOT ONE ITEM.
The computation reads five recorded facts about credit and never reads the salary of Rs 44,200/- a month, the buffer, the outgoings of Rs 37,920/- a month or the reason behind any entry.

What is a credit score actually a score of?

Start somewhere ordinary. A shopkeeper who has known a customer for six years extends credit on a memory: that person comes back on Saturday and settles. Make the shopkeeper hand it to a stranger, in one number, and what fits is the ledger.

A credit scoreA single number computed from a credit record. The number is produced by a company that collects the record, not by a bank and not by the person the record is about. is that ledger squeezed into one figure. A credit information company computes it from a credit recordThe file a credit information company keeps on one borrower, holding each credit line, its limit, its balance and whether each payment arrived when it was due., the file holding every credit line in a borrower's name, its limit and balance, and whether each payment arrived on time. The score summarises that record and nothing else, so anything the record does not hold cannot reach the number.

Try it out

A credit score is a score of what, exactly?

How Credit Scores Work: which inputs move the number, and in what order?

There is no mystery about what goes in. Five things go in, read in a rough order of importance each credit information company sets for itself. No weights appear in the order that follows. Each credit information company keeps its own weighting to itself.

First and largest is the payment recordThe month by month record of whether each credit commitment was paid when it was due, and how late it was if it was not.: whether each commitment was paid when it fell due. Second is utilisationThe share of an available credit limit that is being used, measured at a moment rather than across a period., the share of a limit in use. Third is the length of the recordHow long the oldest credit line on the file has been open. The length grows only with time and shortens when an old line is closed.. Fourth is the mix of creditThe different kinds of credit a record holds, for example an instalment loan against a revolving card.. Fifth is the record of enquiriesA recorded instance of somebody checking a credit file. An enquiry made because a borrower applied for credit is recorded differently from a borrower looking at their own file..

The first two inputs do most of the moving and the last two do very little. Knowing that order is most of what is useful. A household worrying about the mix of credit while carrying a large balance against a small limit has left the second item alone. Aiming at the smallest input is a failure of information, not of effort.

Five inputs, and they are not equal. Read them from the top down. THE BAR LENGTHS SHOW THE ORDER ONLY. NO WEIGHTING IS STATED HERE, BECAUSE EACH COMPANY SETS ITS OWN. PAYMENT RECORD DID EACH PAYMENT ARRIVE WHEN IT WAS DUE UTILISATION HOW MUCH OF THE LIMIT IS IN USE NOW LENGTH OF RECORD HOW OLD THE OLDEST LINE IS MIX OF CREDIT WHAT KINDS ARE HELD ENQUIRIES WHO CHECKED The two longest bands are the two that moved for the Bhosale household in year two. The bottom two did not move at all.
The payment record and utilisation do most of the moving, while the mix of credit and the enquiries move a number least.
India

Who computes the number here, and where the rules behind it are published

In India a credit record is held, and a score computed from it, by credit information companies. Those companies are registered with and supervised by the Reserve Bank of India. The Reserve Bank publishes the framework they operate under and the route by which a borrower disputes an entry. Every scoring scale, range and retention rule is set by those companies and their supervisor. The framework is published at rbi.org.in.

Why does the payment record weigh more than everything else?

The payment record weighs most because it holds events rather than proportions, so a single missed date is recorded as a fact and is not diluted by the dates that were kept. If it held a percentage, seventeen payments on time and one late would arrive a shade under 95 per cent and almost nothing would move. The payment record holds a row per credit line per month instead, and one row says a payment sat undone for 40 days.

For the Bhosale household that means this. In year two it paid the last ten of the two-wheeler loan's thirty instalments, Rs 3,150/- each, on the day each fell due, and the thirtieth closed the loan on schedule in January. The household paid the card minimum in full and on the due date in all seven months the card carried a balance. Seventeen payments arrived on time. And one instalment of Rs 4,000/- went 40 days past its date.

Try it out

Seventeen payments arrived on time in year two and one instalment was 40 days late. Why did the one weigh so heavily?

Why is utilisation the one input a household can move inside a month?

Utilisation is the odd one out. Every other input is a history. Utilisation is a photograph taken on one day, of one thing: the balance sitting on a credit line against the limit on that line.

Here is the everyday version. A wedding hall holds four hundred people. Walk in on a Tuesday afternoon and count nine; walk in on Saturday evening and it is full. The count depends entirely on when somebody looked.

Work the figures. The card's limit is Rs 60,000/-, invented, and from April to August the household cleared it in full, so the balance reported was nil. By 31 March it stood at Rs 48,594/-, being Rs 54,400/- spent and Rs 6,447/- of interest less Rs 12,253/- paid in minimums. The balance of Rs 48,594/- is 81.0 per cent of the line.

Households get caught at exactly this point. Not one rupee of that Rs 48,594/- is overdue. Utilisation does not measure whether a borrower is behind. Utilisation measures how much of a line is occupied, and a serviced balance occupies as much as a neglected one.

The same card, the same limit, seven months apart. Only the photograph changed. THE LIMIT, THE BALANCES AND THE CARD ARE ALL INVENTED AND BELONG TO ONE HOUSEHOLD 31 AUGUST of year two NIL IN USE. THE CARD WAS CLEARED IN FULL EVERY MONTH. 0.0% 31 MARCH of year two Rs 48,594/- OF THE LINE OCCUPIED 81.0% THE LIMIT, Rs 60,000/-, UNCHANGED ALL YEAR NOT ONE RUPEE OF THE Rs 48,594/- WAS OVERDUE. EVERY MINIMUM WAS PAID IN FULL, ON THE DUE DATE. Utilisation measures how much of the line is occupied, not whether anybody is behind on it.
The Rs 60,000/- limit never moved and no payment was ever late, yet utilisation went from nil at the end of August to 81.0 per cent at the end of March because Rs 48,594/- came to sit on the line.
Try it out

Of the five inputs, which one can a household move fastest?

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Why can the length of the record never be sped up?

The third input has no lever on it. The length of the record is how long the oldest credit line has been open, and it grows at one month per month for everybody.

Closing an old line shortens the record immediately. Opening a new one does not lengthen it at all. The length of the record is the only input that can be lost but never gained faster. Close a card taken eight years ago and the only way back is to wait another eight years.

For the Bhosale household this input barely moved, and that is the point. The card has been open two years, and the loan ran its full thirty months and closed in January.

What do the mix of credit and the enquiries actually add?

The mix of credit and the enquiries are the two smallest inputs, worth understanding mostly so that they can then be set aside. An instalment loan has a fixed number of payments and an end date; a card has a limit that refills as it is paid. The Bhosale household's record shows both.

Enquiries record who has looked at the file. A household looking at its own credit record is not an application, and the two are recorded differently, so a household reading its own file does not move the number. Whether an application leaves an entry, and for how long, is set by the credit information companies.

What does not move a credit score at all?

The list of things that do not move a score is short, and holding on to it saves a household a great deal of worry. Income does not move it: the score never receives a salary figure. Savings do not move it either. Rs 30,180/- in a buffer account and Rs 84,000/- in a provident fund are, to the computation, the same as nothing.

Nor does the reason, and that is where the gap is widest. The record showed one instalment 40 days late. The record did not show that a drainage trench closed a market lane for five months, or that the counter took Rs 52,800/- against Rs 96,000/- the year before. Not one figure in that sentence is an input to a credit score. A score can fall in a year where a household made no decision at all.

Two lists of six. Read them across, row by row. They barely overlap. THE RUPEE AMOUNTS SHOWN BELONG TO ONE INVENTED HOUSEHOLD WHAT PEOPLE THINK MOVES IT The salary, Rs 44,200/- a month NO Savings of Rs 30,180/- in the bank NO The household's own sheet of what it holds NO Reading one's own credit record NO Paying in cash instead of on a card NO The reason anything happened NO SIX ITEMS, NONE OF THEM AN INPUT WHAT THE COMPUTATION READS The payment record on each line YES The balance against the limit YES How long the record has run YES The kinds of credit held YES Enquiries from applying for credit YES Anything at all beyond these five NO FIVE INPUTS, AND THE LIST ENDS THERE
The salary, the savings of Rs 30,180/- and the reason behind any entry sit outside the computation, while the five things inside it are all facts about credit lines.
Try it out

The counter's takings fell by Rs 43,200/- and money in for the year dropped to Rs 5,30,400/-. What did that do to the score?

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Why did the score fall in a year when everything was paid on time?

The score stood at 712 on 1 April of year two and 664 on 31 March, a fall of 48. Exactly two things on the record changed.

The first was utilisation. Until September the card carried nil against its Rs 60,000/- limit. The household cleared it in full every month. By 31 March the card carried Rs 48,594/-, or 81.0 per cent of the line. The second was one instalment paid 40 days after its date.

Now set beside that what did not change. The household paid the last ten of the loan's thirty instalments on the day each was due, closing it on schedule, and across the loan's life it paid thirty of thirty on time. The household paid the card minimum in full all seven months. A household closed a loan on schedule, paid seventeen commitments on time in twelve months, changed nothing about how it spends, and the number still fell by 48 points.

On the record1 April of year two31 March of year twoMoved
Balance against the limitNil of Rs 60,000/-Rs 48,594/- of Rs 60,000/-Yes, nil to 81.0 per cent
Pay-later plan paymentsNothing lateOne instalment 40 days lateYes, one entry
Two-wheeler loan payments20 of 30, all on time30 of 30, closed on scheduleNo
Card paymentsCleared in full monthlySeven minimums, paid in fullNo
The card limitRs 60,000/-Rs 60,000/-No
Length of the recordCard two years, loan runningCard two years, loan completedNo
The score, invented712664A fall of 48

The Moved column carries the whole of it: the two rows that say yes are the two inputs at the top of the order.

One year, two changes on the record, and a fall of 48. BOTH FIGURES ARE INVENTED AND BELONG TO ONE HOUSEHOLD. NO SCORING SCALE, RANGE OR CUT OFF IS SHOWN OR IMPLIED. 712 1 April of year two A FALL OF 48 POINTS ACROSS TWELVE MONTHS seventeen commitments paid on time in the same twelve months 664 31 March of year two THE TWO THINGS THAT CHANGED 1. UTILISATION ON THE CARD Nil to Rs 48,594/- of a Rs 60,000/- limit, which is 81.0 per cent of the line in use 2. ONE ENTRY IN THE PAYMENT RECORD One pay-later instalment of Rs 4,000/- paid 40 days after the date it was due THESE ARE THE TWO INPUTS THAT WEIGH MOST WHAT DID NOT CHANGE Ten loan instalments, every one on time The loan closed on schedule in January Seven card minimums, all paid in full The card limit, Rs 60,000/- all year No new application anywhere on the file THIRTY OF THIRTY ON TIME ACROSS THE LOAN The 48 is not divided between the two changes, because how any company splits a movement between its inputs is that company's own method.
The invented score fell from 712 to 664 because utilisation went from nil to 81.0 per cent and one instalment was recorded 40 days late, while ten loan instalments and seven card minimums stayed put.
Try it out

A year with ten loan instalments paid on time, a thirty instalment loan closed on schedule, and every card minimum paid in full on the due date.

Play with it

Switch each of the year's two changes on and off.

One thing moves here: which of the household's two year-two changes is on the record. The panel opens on what actually happened, both changes applied. The invented 712 falls to 664. The strip on the bottom left never changes, whichever control is pressed.

Which of the year's two changes is on the record?
ONE THING MOVES: WHICH OF THE YEAR'S TWO CHANGES IS ON THE RECORD NO SCORING SCALE, RANGE, CUT OFF OR GOOD AND BAD MARKING IS DRAWN HERE. THE FIGURES ARE INVENTED.
Figure on 1 April
712
Changes on the record
2 of 2
Figure on 31 March
664
Paid on time that year
17 of 17
Educational illustration. The 712, the 664, the Rs 60,000/- limit, the Rs 48,594/- balance and the 40 days belong to one invented household. Where only one of the two changes is applied, this panel prints no figure, because how a credit information company divides a movement between its inputs is that company's own method. The ten loan instalments of Rs 3,150/- and the seven card minimums are held constant in every setting, because they were constant.

How fast does each input come back?

The inputs recover at completely different speeds, so there is no single waiting time.

Utilisation is a photograph rather than a history, and a photograph can be retaken. Utilisation is the only input that recovers at the same speed it fell.

An entry in the payment record is the slow one. An entry does not disappear when the money is paid. The entry records what happened rather than what is outstanding. The entry ages instead, over a period set by the credit information companies and their supervisor.

The length of the record cannot be sped up by anybody, and it is the only input on which patience is the entire strategy. The one way to affect it is downwards.

Three inputs, three completely different speeds of return. THE TIME AXIS CARRIES NO NUMBERS. THE SHAPES CARRY THE MEANING. UTILISATION GONE IN ONE STEP, THE MONTH THE BALANCE FALLS A LATE ENTRY AGES SLOWLY, AND CANNOT BE PAID OFF BECAUSE IT RECORDS AN EVENT Paying the Rs 4,000/- did not remove the entry. Only time thins it, and no period is stated here. LENGTH OF RECORD RISES ONE MONTH PER MONTH AND CANNOT BE HASTENED The only fast move available on this track is downwards, by closing an old line. TIME, LEFT TO RIGHT, WITH NO LENGTH STATED
Utilisation returns in a single step the month a balance falls, an entry in the payment record only ages because it records an event, and the length of the record can be shortened but never accelerated.
Try it out

Which of the inputs cannot be hastened at all, by anybody, in any circumstance?

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What is the score used for, and what does it not decide?

A score is a sorting device, letting somebody deciding about a stranger put many files into a rough order before spending time on any one. The score is one input into somebody else's decision and it is not the decision. A household can never read an outcome off the number.

Each lender's own policy decides what that lender does with the number. Approving credit and setting a price are both acts by a lender. A score can do neither.

How this is actually used

What somebody deciding about the Bhosale household would look at beyond the number

On the other side of the desk sits a lender holding a file with 664 on it and a decision to make. The file says that a record exists and roughly which way it moved, and says nothing about capacity. Take home pay of Rs 44,200/- a month against payments of Rs 6,558/- on 31 March, being Rs 2,558/- on the card and Rs 4,000/- on the instalment plan, is 14.8 per cent of net monthly income, or 13.0 per cent of gross. Total owed is Rs 71,594/-, of which Rs 15,000/- borrowed from Ashok Bhosale's brother appears on no credit record at all.

Try it out

Does the credit score decide whether a household gets a loan?

The failure: reading the number as a verdict, and then tidying up

The mistake is not misunderstanding the arithmetic. The damage comes from treating 664 as a sentence passed on a household rather than a summary of five recorded facts, and the cost is practical.

Reading a verdict into the number produces despair that stops a household opening the record at all, or a scramble to do something. Close an old card after a fall and two inputs move the wrong way at once. The record gets shorter, and utilisation rises against the limit that is left.

The Bhosale household has one card. Take a different invented household, with two cards, limits of Rs 60,000/- and Rs 40,000/-, so Rs 1,00,000/- of line, and Rs 48,594/- on them. Utilisation is 48.6 per cent. Close the older, unused Rs 40,000/- card and nothing has been repaid: the line is now Rs 60,000/- and utilisation has jumped to 81.0 per cent.

Nothing was repaid. The balance block is the same width in both rows. Only the limit moved. A DIFFERENT INVENTED HOUSEHOLD WITH TWO CARDS. THE BHOSALE HOUSEHOLD HAS ONE CARD AND NEVER CLOSED IT. BEFORE two cards open Rs 48,594/- Rs 60,000/- card Rs 40,000/- card, older, unused 48.6% Rs 1,00,000/- of line in total AFTER older card closed Rs 48,594/- LINE REMOVED 81.0% Rs 60,000/- of line in total THE BALANCE DID NOT MOVE ONE RUPEE TWO INPUTS WORSENED AT ONCE: UTILISATION ROSE FROM 48.6 PER CENT TO 81.0 PER CENT, AND THE OLDEST LINE ON THE FILE, WHICH SET THE LENGTH OF THE RECORD, WAS REMOVED.
Closing an older unused card of Rs 40,000/- while Rs 48,594/- sits on the file repays nothing, pushes utilisation from 48.6 per cent to 81.0 per cent and shortens the record at the same time.
Try it out

A household closes its oldest unused card to tidy up after a fall. What happens to the inputs?

A score puts files in order and decides nothing. See what it is for.

What should a household hold on to from all of this?

Three things, and none is a target. The number summarises five recorded facts and not a household. The two inputs at the top do almost all of the moving. And a fall is a signal to read the record. A wrong entry can only be raised with the company holding it.

The Bhosale household's 48-point fall is a completely accurate description of two rows on a record and a completely useless description of the household that produced them. The record is not lying. The record simply has no column for a lane that was dug up for five months.

What a credit record holds line by line, and how to read a credit report field by field, are covered separately. Scoring scales, ranges, bands, cut offs and timelines are set by the individual credit information companies and their supervisor, and all of them change; the framework is published by the Reserve Bank of India at rbi.org.in.

References

SourceDocumentWhere
Reserve Bank of IndiaMaterial on the framework under which credit information companies are registered and supervised in Indiarbi.org.in
Reserve Bank of IndiaCustomer conduct material on lending, on what lenders report about a borrower, and on the route by which a borrower raises a grievance about an entryrbi.org.in
Credit information companies operating in IndiaEach company's own published material on what a credit record holds, how a score is computed from it, and how a dispute about an entry is raisedeach company's own site, reached from the list published at rbi.org.in

The Bhosale household, Meghna Bhosale, Ashok Bhosale, Ira Bhosale, Sahyadri Freight Services Private Limited and the second household in the figure about closing a card are invented.
Educational material. Not advice on any investment, tax, budget or market position.

Covered in this topic

Subtopics

How Credit Scores Work
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