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Behavioural Finance & Investor Decision-Making
1Foundations
The Rational InvestorJudgment Under UncertaintyPreferencesBehavioural FinanceInvestor and Market BehaviourFinancial Well-BeingBounded RationalityHeuristics and Biases
2Cognitive Biases, Emotion and Attention
Limited AttentionRepresentativenessThe Affect HeuristicAnchoring and AdjustmentEmotion and Decision QualityOverconfidence and OptimismAmbiguity and Complexity AversionAvailability and SalienceHome Bias, Local Bias…FramingThe Halo EffectHindsight BiasThe Narrative FallacyPresent Bias and Hyperbolic DiscountingBase-Rate NeglectStatus Quo Bias and the Default Effect
3Preferences and Prospect Theory
Prospect TheoryRegretThe Endowment EffectMental AccountingThe Sunk Cost FallacyLoss AversionRisk Seeking in Losses
4Social Behaviour
HerdingNarrative EconomicsFear of Missing OutGroupthinkSocial Proof
5Investment and Trading Behaviour
Excess TradingNaive DiversificationThe Disposition EffectLottery PreferencesNoise TradersPortfolio InertiaRecency Bias
6Markets and Anomalies
Mania, Panic and CapitulationMarket EfficiencyEfficient Market Hypothesis vs…Speculative BubblesReflexivityInvestor SentimentMarket AnomaliesShort-Sale ConstraintsPrice DiscoveryLimits to Arbitrage
7Decision, Research and Debiasing
The Decision JournalDebiasingChoice Architecture, Defaults and…The Pre-Mortem and Process QualityDecision Quality
8Advice, Conduct and Communication
Communication ConductSuitability and AppropriatenessChoice OverloadComplaint BehaviourRisk DisclosureVulnerable Investors

Fear of Missing Out: The Mechanics and the Cost

Fear of missing out is acting because others already have, before the reason for acting has been examined. The mechanism is not greed and it is not impatience. The trigger is other people's visible action, and the fear of being left out is a social cost rather than a financial one. The cost of arriving late is measurable.

Fear of missing out rests on separating two things that almost every reader has merged into one object. The felt half is about position among other people: they moved and somebody else did not, and everybody can see the line between the two groups. The measured half turns up later, in money, and carries no social content at all. Because the felt part is social and the measured part is financial, an argument made in money is aimed at a part of the mechanism that is not there. Reciting the arithmetic to somebody almost never helps. Changing the arrangement around that person usually does.

What is fear of missing out, mechanically rather than as a mood?

A mood offers nothing to take apart and a machine does. Treat fear of missing out as a machine with three parts rather than as a mood. The first part is the triggerThe thing that starts a response. Here it is other people's visible action, not any property of the thing being bought.: other people, plainly visible, have acted. The second part is the felt cost, the sense of standing on the wrong side of a line everybody can see. The third part is the response, acting before the reason for acting has been examined. Only one of the three parts can actually be changed, and it is not the one people aim at. Naming the three separately is what makes the mechanism workable.

The clearest case sits well away from money. A hall in a locality takes bookings for the wedding season. A family had not thought about a date at all until three cousins mention, inside one week, that each of them has booked. Nothing about the hall has moved. Same rooms, same rate card, same distance from the station, same caterer, same everything. Three visible people have acted and the family has not, and by that evening the family is looking at dates. The hall did not persuade them. The cousins did, and none of the three was trying to.

Nothing inside the panels changed in the week between them. THE HALL ON MONDAY Rooms four Rate card unchanged Distance 2 km from the station Caterer the same one THE HALL ON FRIDAY Rooms four Rate card unchanged Distance 2 km from the station Caterer the same one What changed during the week sits outside both panels: three cousins booked.
Every attribute of the hall reads the same on both days, so whatever moved the decision was never a property of the hall at all.

The same three parts sit under one line of the Palash decision log, an invented file of 240 logged decisions from 60 investors across eight quarters. On 19 February a television segment names Suvarna Chemicals Limited, and Meera Sundaram adds Rs 1,00,000/- to that position the same evening, taking its cost from Rs 3,00,000/- to Rs 4,00,000/- and the whole holding from Rs 12,00,000/- to Rs 13,00,000/-. Read the entry in three parts. The trigger is a segment that other people were plainly watching too. The felt cost is that everybody now knows this and Meera Sundaram has not moved. The response is an addition taken the same evening, with no written reason recorded against it.

One line of the log, split into the three parts. 19 FEBRUARY Suvarna Chemicals Limited, added Rs 1,00,000/-, cost Rs 3,00,000/- to Rs 4,00,000/- TRIGGER A television segment other people were plainly watching too. FELT COST Everybody knows this now and I have not moved. RESPONSE Added the same evening. No written reason recorded. The entry is invented, and only the middle box is about anything other than money.
Taken apart, a single evening's entry in the invented log yields all three parts, with the middle one carrying no rupee amount whatsoever.
Three separable parts. Only the middle one is about standing. 1. THE TRIGGER Other people, visible to all, have acted, and one can count them. 2. THE FELT COST Standing on the wrong side of a line everybody can see. Nothing in this box is measured in money. 3. THE RESPONSE Action precedes the reason for acting is examined. The money part starts here. VISIBLE, EXTERNAL FELT, ABOUT STANDING TAKEN, COSTS MONEY Persuasion is aimed at the middle box, and nothing in the middle box is counted in money.
Broken into a trigger, a felt cost and a response, the mechanism shows that the middle step is about position among other people while only the third step ever reaches a rupee.
Try it out

What is the trigger for fear of missing out?

Why is the trigger other people rather than the thing itself?

The trigger is other people rather than the holding, and the cleanest way to see it is to ask what would have to be true for the response to count as an ordinary change of view instead. An ordinary change of view needs new evidence about the thing: a statement that reads differently, a cost that has moved, a plan that has changed. The change could be said aloud, and somebody else could go and check it. Fear of missing out needs none of that, and the absence is the whole diagnostic. Nothing about the holding has to have moved at all. Other people moved, and nothing else did.

A street vendor two lanes away starts selling a second item and does well at it. Within a fortnight four more vendors on the same street are selling it. Some of the four looked at their own footfall, their own costs and their own mornings, and decided. Some of the four simply watched four boards go up. The action taken is the same action, so from the outside the two are identical. The only thing separating them is whether anything about the item was examined, and that is completely invisible from the pavement.

Five identical boards. Two decisions and three copies. SAME BOARD SAME BOARD SAME BOARD SAME BOARD SAME BOARD everything anybody on the pavement can see WHAT IT WOULD TAKE A CONVERSATION TO FIND OUT EXAMINED EXAMINED COPIED COPIED COPIED The same action in all five cases, and the origin is the part nobody can see.
Above the dashed rule every board is indistinguishable, and only below it does the difference between examining and copying become visible at all.

The Palash decision log leaves a footprint of the same shape. Of the 96 buys recorded across the eight quarters, 41 followed a media mention within three days. The share is 42.7 per cent of the buys, against 11.0 per cent of the eligible list being mentioned at all in a given week. A written reason was recorded on 84 of the 240 decisions, or 35.0 per cent. Within 48 hours of a news item, 71 of the 240 were taken, or 29.6 per cent. The two shares are an association and not a mechanism. The clustering of buying near attention shows up plainly. Which of the 41 examined the holding, and which only registered that other people had moved, does not.

Buying clusters near attention. Drawn to one scale. buys that followed a mention within 3 days 42.7 per cent the eligible list mentioned at all 11.0 per cent 0 10 20 30 40 50 An association and not a mechanism: it cannot say which of the 41 examined the holding. Invented figures.
Set on one scale, the share of buys following a mention runs nearly four times the share of the list that was mentioned at all, which is clustering rather than proof.
Same three questions, asked of two decisions that look identical from outside. AN ORDINARY CHANGE OF VIEW Something about the holding changed YES The change can be stated YES Others acting was needed NO Evidence about the thing. A reason exists. THE TRIGGER DESCRIBED HERE Something about the holding changed NO The change can be stated NO Others acting was needed YES No new evidence. Only who else moved. The action taken is the same action in both panels, so only the column of answers tells the two apart.
Asked of both decisions, the three checks separate a view that changed on evidence from a move that needed nothing except other people becoming visible.

Why is the fear social while the cost is financial?

Fear of missing out was first measured well outside finance. Przybylski and others, writing in Computers in Human Behavior in 2013, treated it as a general disposition and built a scale for it: an apprehension that other people are having rewarding experiences from which one is absent. Read that definition twice and notice there is no money anywhere in it. The object of the fear is a relation to other people. Money enters only afterwards, as the medium the response happens to be paid in. The same constructA thing a study defines carefully enough to measure, so that different researchers taking a reading get the same one. therefore turns up over a hall booking, a school admission and a holding, with nothing financial in common between the three.

The two halves also arrive at different times, and that is what makes them so easy to merge. The felt half arrives at once, in the minute the others become visible. The measured half arrives later, when the level has moved and the arithmetic can finally be done. By the time the cost exists the feeling has long since been discharged, and at the moment the feeling exists there is no cost yet to point at. Anybody arguing another person out of it is therefore always describing an object that has not turned up.

There is a useful test buried in this. The question is what the person would still feel if the money were taken out of the situation entirely. If four neighbours have booked a hall and a fifth has not, and the booking happens to cost nothing at all, most people still feel something. The residue is the social half, and it is the half every arrangement set out below is aimed at. Whatever is left once the residue is subtracted is the financial half, and that half answers to arithmetic perfectly well.

Take the money out and see what is still standing. FINANCIAL SOCIAL the whole feeling remove the money SOCIAL what is left Four neighbours booked; a fifth did not. If the booking cost nothing at all, most people still feel something. That residue is what the arrangements are aimed at.
Removing the money from the situation leaves a residue that persists regardless, and that residue is precisely the half no arithmetic can reach.
Two different objects, arriving at two different times. WHAT IS FELT Arrives immediately, at the moment the others become visible. It is about standing, not money. WHAT IS MEASURED Arrives later, once the level has moved. Counted in money. the moment other people become visible later, once the level has moved Only the lower block can be answered with a number, and it does not exist yet when the upper one does.
The felt half and the measured half sit at different points on the same clock, so an argument made in money describes something that has not yet come into existence.
Try it out

Why does telling somebody the arithmetic rarely reduce the feeling?

What does arriving late in the queue actually cost?

Now measure the queue rather than describing it. The invented Palash 100 indexA single number standing for the level of a whole group of holdings, so that a move can be described without naming any one of them. opens at 100.0 and reaches its peak of 131.0 at the end of the second quarter. Take the sixty investors in the Palash decision log and suppose they acted one after another: the first at the opening level of 100.0, the sixtieth at the peak of 131.0, and the fifty-eight in between spread evenly across the rise. The ordering is an assumption and was never observed: the Palash decision log records no sequence of entries at all. The arithmetic below therefore gives the shape of a queue cost, not a statement about what these sixty people actually did.

Spread evenly means each queue positionHow far into a sequence of actors somebody stands. First means nobody moved earlier; sixtieth means fifty-nine did. adds 31.0 divided by 59. The step is about 0.525 points. The divisor is 59 and not 60 because what is being counted is the gaps between people rather than the people themselves: sixty investors have fifty-nine gaps between them, exactly as sixty fence posts have fifty-nine panels. Multiplying that step by the number of people who moved earlier gives the queue costWhat arriving later in a sequence costs compared with arriving first, measured here in points of the index rather than in rupees., the difference between the level paid and the level the first actor paid.

Count the gaps, not the people. 1st 60th nine posts drawn here, and eight panels between them Sixty investors have fifty-nine gaps between them, so the step is 31.0 divided by 59, which comes to about 0.525 points added at each position down the queue.
Because the step measures the gaps rather than the people, sixty actors give fifty-nine intervals and the divisor is 59 rather than 60.

Work the four sampled positions through and the pattern is immediately visible. The fifteenth acts at 107.4 and pays 7.4 points more than the first. The thirtieth acts at 115.2, a cost of 15.2 points. The forty-fifth acts at 123.1, a cost of 23.1. The sixtieth acts at 131.0 and carries the whole rise of 31.0 points. The cost of lateness is linear in position. The thirtieth of sixty therefore pays 49.2 per cent of the entire move rather than some small fraction of it. Most readers expect being late to start mattering only near the end, and 49.2 per cent is the number they get wrong.

A straight line: each position costs the same 0.525 points as the one before. 100.0 110.0 120.0 130.0 107.4 115.2 123.1 131.0 7.4 15.2 23.1 31.0 cost against the first 1st 15th 30th 45th 60th position in the queue of sixty. The foot of the chart is the first actor's 100.0, which never moves. The ordering is stipulated. The Palash decision log records no sequence of entries.
Plotted against position, the level paid climbs in a perfectly straight line, so the halfway actor already carries close to half of the entire move rather than a small share of it.
Position in the queueLevel paidCost against the firstShare of the whole rise
First100.0, the opening levelnil0.0 per cent
Fifteenth107.47.4 points23.7 per cent
Thirtieth115.215.2 points49.2 per cent
Forty-fifth123.123.1 points74.6 per cent
Sixtieth131.0, the peak of the second quarter31.0 points100.0 per cent

Two things in that table are worth sitting with. The first is that nobody in the queue did anything unusual: every one of the sixty took the same action, and the only difference between them is how many people had already taken it. The second is that the last actor carries the entire rise on their own. The cost was accumulating at 0.525 points a head from the second person onwards, so there is no position at which it suddenly appears. A cost that arrives evenly is far harder to notice than a cost that arrives all at once. Drawing the queue is what makes the even one visible.

What readers expect, against what the arithmetic gives. 0 25 50 75 100 49.2 per cent, the actual about an eighth, the guess 1st 30th 60th Share of the whole rise already paid, per cent. The dashed curve is the common intuition, drawn for contrast only.
At the halfway position the common intuition puts roughly an eighth of the rise behind the buyer while the arithmetic puts 49.2 per cent of it there.
What the log actually holds, and the column that is not in it. PALASH DECISION LOG, EXTRACT DATE TYPE WRITTEN REASON 4 January buy not recorded 19 February buy not recorded 6 June review questionnaire done 12 October sell back to what it cost NO COLUMN FOR ORDER OF ENTRY 1 240 decisions, 60 investors, eight quarters, every line of it invented. 2 Each line carries a date, a type and sometimes a written reason. 3 No line records who acted before whom. The queue used in this guide is stated by the writer, not observed. A figure drawn on a stipulated ordering teaches a shape and claims nothing about when anybody entered.
Held up against the log it is supposed to describe, the queue turns out to be an assumption: no column anywhere records who moved before whom.
Try it out

Does the Palash decision log record the order in which the sixty investors acted?

Before the control below is touched, an answer is worth settling on. Most readers carry a strong intuition about where a queue cost sits, and the intuition is that being second or third costs almost nothing while being near the end costs nearly everything. The arithmetic above says otherwise, and watching the shape move is a better correction than reading the sentence again.

Try it out

Before the control moves: is most of the queue cost paid by the last few positions, or spread evenly across all of them?

Play with it

Move down the queue and watch the cost accumulate

One variable moves: the position in the queue, from first to sixtieth. One consequence follows: the level paid, drawn against the first actor's level of 100.0. The first actor's level never moves. The stipulated queue runs from 100.0 at the opening to the peak of 131.0 at the end of the second quarter, so each position adds about 0.525 points. The four sampled positions are the fifteenth at 107.4, the thirtieth at 115.2, the forty-fifth at 123.1 and the sixtieth at 131.0.

first in the queueposition 30sixtieth in the queue
The level paid at each position, against the first actor's 100.0. Level paid, in points of the invented Palash 100 index. 100.0 110.0 120.0 130.0 15.2 points of queue cost the first actor's level, 100.0, never moves 1st 15th 30th 45th 60th Position in the queue of sixty, first to sixtieth. Level paid on the vertical. The ordering is stipulated. The Palash decision log records no sequence of entries.
Position, what moves
30 of 60
Level paid
115.2
Cost against the first
15.2 points
Share of the whole rise
49.2 per cent
Held constant, the first actor
100.0

At position 30 of sixty the level paid is 115.2 against the first actor's 100.0, so arriving that late has cost 15.2 points, which is 49.2 per cent of the whole rise of 31.0 points. The ordering is stipulated by the writer and the Palash decision log records no sequence of entries.

Educational illustration. The even spread across the sixty positions is an assumption chosen to show the shape of a queue cost, and the Palash 100 index was built for teaching. Levels are index points, not rupees.
Try it out

The thirtieth of sixty acts at 115.2 against the first actor's 100.0. What has lateness cost, and how much of the whole rise is that?

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How does FOMO vs Performance Chasing separate two different decisions?

The two get merged constantly, and the merge hides the useful distinction. Define the second one properly before setting it beside the first. Performance chasingMoving towards whatever has done well recently, because it has done well recently. is moving towards whatever has done well lately on the ground that it has done well lately. Sirri and Tufano, writing in the Journal of Finance in 1998, measured its shape: money flows towards recent winners far more strongly than it flows away from recent losers, so the reaction to a ranking is lopsided rather than symmetrical. The trigger there is a published record. Somebody opens a table of last year's numbers, reads down to the top line, and moves towards it.

Placed side by side, the two separate cleanly. Fear of missing out is triggered by other people acting where they can be seen, and it answers the question should I move at all. Performance chasing is triggered by a ranking, and it answers a different question: which one of these should I pick. One acts on whether, the other acts on which, and that single difference is why the two need different corrections. Somebody in the grip of fear of missing out has not yet reached the question a table would help with. A better ranking, a longer measurement window or a fairer comparison table is therefore a real answer to performance chasing and no answer at all to fear of missing out.

The two also travel together comfortably. Travelling together is why they are so easy to confuse. Three colleagues mention over lunch that they have moved into something. The first mechanism is doing its work on whether. The same evening the person opens a ranking to decide where to move. The second mechanism is doing its work on which. Both happened, in that order, inside one afternoon. The ranking is the part with a document behind it, so the written reason that eventually gets recorded will describe the ranking.

One afternoon, both mechanisms, and only one of them written down. LUNCH Three colleagues say they have moved. THAT EVENING A ranking is opened to settle which one. THE WRITTEN REASON Records the ranking. Says nothing of lunch. SETTLED WHETHER SETTLED WHICH RECORDS ONLY WHICH The paperwork is generated at the second step, so the file will always look as though the decision began with a comparison rather than with three people at lunch.
Because the document is produced at the second step, the record of the afternoon shows a comparison and never shows what actually started it.
Two mechanisms, four aligned rows, one difference that matters. FEAR OF MISSING OUT TRIGGERED BY other people acting, where it can be seen THE QUESTION IT ANSWERS should I move at all, right now WHAT IT NEEDS TO EXIST somebody visible who already moved FIRST MEASURED BY Przybylski and others, 2013 ACTS ON WHETHER TO ACT AT ALL PERFORMANCE CHASING TRIGGERED BY a ranking, or a table of past returns THE QUESTION IT ANSWERS which one of these should I pick WHAT IT NEEDS TO EXIST a published record of what did well FIRST MEASURED BY Sirri and Tufano, 1998 ACTS ON WHICH ONE TO PICK Both can reach the same person on the same afternoon, and each is set off by a different thing.
Laid out row by row, the two mechanisms differ at the first line and the last: one is set off by visible people and settles whether, the other by a ranking and settles which.
Try it out

Somebody moves to whatever topped last year's ranking table. Is that fear of missing out?

Why does it act on whether to act at all rather than on which thing to pick?

Almost every decision about money has two stages inside it, and people notice only the second. The first stage settles whether to move at all, right now. The second stage settles which thing to move into. The second stage is the one with a document behind it: a comparison, a table, a conversation with somebody, a reason that could be written down and shown to another person. Fear of missing out lands entirely on the first stage, and the first stage is almost never written down or defended to anybody.

An undocumented first stage is what makes the whole mechanism so hard to catch in a person's own decisions. A person who has moved because three colleagues moved will then compare four options carefully, pick the one that compares best, and record a perfectly respectable reason for the pick. Every word of that reason is true. Not one word of it says why anything was being bought that week at all. The timing was settled before the comparing started, and settled by something with no document behind it.

The Palash decision log shows the same asymmetry in its own paperwork. A written reason was recorded on 84 of the 240 decisions, or 35.0 per cent, and the reasons that were recorded describe the choice rather than the timing. Of the 96 buys, 41 followed a media mention within three days, or 42.7 per cent, and the reason column against those entries explains which holding without explaining why that week. A reason that answers which is not evidence that whether was ever examined.

The pressure lands on the stage nobody writes down. OTHER PEOPLE ACTED, VISIBLY STAGE 1: WHETHER TO ACT This is where the pressure lands. It is almost never written down or defended to anybody. STAGE 2: WHICH ONE TO PICK This is where the comparing happens, and where a reason gets written if one gets written. The step that settles everything is the one nobody examined. The choice can still look perfectly sensible afterwards. Examining the second stage carefully is what makes a decision taken at the first stage feel defended.
Split into its two stages, the decision shows the pressure arriving at the step that carries no paperwork, while the step everybody documents is left untouched.

Which arrangements actually reduce it?

Everything that works is a structural correctionA change to the arrangement a decision is taken inside, rather than a change to how somebody feels about it.: a change to the arrangement rather than to the feeling. There are three worth naming and they share one property. A standing instructionAn arrangement that acts on a date on its own, with no fresh decision taken at the time. acts on a date and removes the moment of choice altogether. A written rule about when a decision may be taken at all removes the occasion without arguing about it. A pause of a stated length between noticing and acting leaves the feeling completely intact and simply denies it a moment to act in. None of the three argues with the feeling, and that is precisely why they work.

The household version is familiar enough. Meera Sundaram has Rs 25,000/- going in every month by standing instruction. On the day the level moves and three colleagues mention that they have added, the standing instruction does not consult her, does not have an opinion about the level, and does not know that anybody else exists. The decision was taken once, on a calm afternoon, and every subsequent month is an administrative event rather than a decision. Nothing about the arrangement is clever. The standing instruction simply removes the occasion on which a feeling could be converted into an instruction.

The instruction acts on the date and asks nobody anything. 25,000 25,000 25,000 25,000 month 1 month 2 month 3 month 4 the level moved and colleagues added Rs 25,000/- goes in on each date whatever happened that week. The decision was taken once, on a calm afternoon, and every month afterwards is administration. Invented figures.
Each month the same amount goes in on its date, so the week in which colleagues added produces no occasion on which a feeling could become an instruction.

The Palash cohort gives the written rule a measurement, though a narrow one. Twenty of the sixty investors adopted a written checklist on 4 November. Across quarters five to eight those twenty recorded a written reason on 34 of their 41 decisions, or 82.9 per cent, against 19 of 63, or 30.2 per cent, for the other forty. Their ratio of realising gains against realising losses fell from 3.2 to 1.6. No claim is made here that any of this produced a better return, and none is measured. Eight quarters and sixty invented people could not support such a claim, and a reader who takes one from these numbers has taken something the numbers do not contain.

What the checklist moved, and what it says nothing about. A WRITTEN REASON RECORDED, PER CENT OF DECISIONS the twenty who adopted it 82.9 per cent the other forty 30.2 per cent GAINS REALISED AGAINST LOSSES REALISED, AS A RATIO before the checklist 3.2 to 1 after the checklist 1.6 to 1 NO RETURN DIFFERENCE IS CLAIMED, MEASURED OR IMPLIED Eight quarters and sixty invented people cannot carry such a claim, and none is made here.
The written checklist moved how often a reason was recorded and moved the realisation ratio, and the dark panel states plainly what it does not show.
One test sorts every correction anybody offers. DOES IT REMOVE THE MOMENT OF CHOICE? asked of any correction under consideration YES NO IT REDUCES THE EFFECT A standing instruction that acts on a date, with no fresh decision. A written rule saying when a decision may be taken at all. A stated pause between noticing and acting. IT ONLY APPEARS TO Being told what arriving late costs. Being told to be patient. Resolving to be less affected next time. Reading about the mechanism, including reading this guide. Everything on the left changes the arrangement. Everything on the right addresses the feeling.
Sorted by a single test, the corrections that change an arrangement fall on one side and the ones that merely address a feeling fall on the other.
Try it out

Which reduces the effect: resolving to be less affected next time, or a stated pause between noticing and acting?

Which arrangements only appear to reduce it?

The corrections that fail are the popular ones, and they fail for a single reason. Being told what arriving late costs is a fact about money. Being told to be patient is an instruction about temperament. Resolving to be less affected next time is a promise made to oneself about a feeling nobody chose to have. Each of the three is aimed at the felt half of the mechanism, and the felt half is the one part of it that does not answer to argument. Reading about the mechanism belongs on the same list.

Where this goes wrong, and what the mistake actually costs

The mistake is answering a social feeling with a financial fact, and it is made most often by the people trying hardest to help: an adviser, an older sibling, a colleague who has read more. Somebody says that everybody they know moved and they did not. The helper answers, correctly, that arriving sixtieth in a queue of sixty costs 31.0 points against the first. Both sentences are true. The two sentences are about different objects, and the second one lands nowhere.

The cost is not just the failed correction. The person now holds an accurate number and the original feeling, unchanged, plus a new sense of having been lectured at. The new sense makes the next conversation harder than the last one. Meanwhile the only part of the situation that was ever available to be changed, the arrangement in which the next decision will be taken, has not been touched.

The tell is easy to spot. If a correction would still make sense written on a whiteboard to nobody in particular, it is aimed at the financial half. If it changes what happens on a Tuesday morning without anybody having to feel differently, it is aimed at the half that can actually move.

Two true statements that never meet. WHAT WAS SAID WHAT IS FELT Everybody I know moved and I did not. WHAT IS OFFERED BACK Arriving sixtieth costs 31.0 points. Both statements are true. They are about different things. WHAT THE MISTAKE COSTS The feeling is untouched, because nothing said reached it. The person now also believes they have been lectured at. And the arrangement, the only part that could move, was not moved. An accurate number, correctly calculated, and aimed at something that is not there.
Set against each other, the statement about standing and the statement about points turn out to describe separate objects, which is why the second one changes nothing.
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When is acting because others acted the correct response?

Sometimes, and this deserves to be said without hedging. Treating every copied decision as an error teaches something false. Two conditions have to hold together. The first is that the acting of those other people is genuine information the observer does not have: they know something about the situation that would be worth knowing. The second is that waiting long enough to find out first-hand would cost more than simply being wrong would. Where both hold, following is a use of evidence rather than a response to a feeling.

Four households on the same street start boiling drinking water this week and nobody says why. Following them costs a little gas and twenty minutes. Establishing the reason independently might take two days. Both conditions hold comfortably, and copying is the correct move, not a lapse of any kind. Change one thing, though. If the four households are boiling water because the first one did and the other three copied, then there is no information in the chain at all, and following adds a fifth household to a sequence in which nobody ever knew anything. Whether copying is sound depends entirely on where the chain started, and where a chain starts is set out under herding.

So the error is never the following. The feeling arrives with exactly the same urgency in both situations. The error is acting on it before asking which of the two is the one at hand. The question worth having ready is not whether to follow but whether these people know something. The question takes about ten seconds to ask, it can be asked out loud, and asking it is the entire difference between a decision and a reaction.

Two conditions, and both have to hold at once. CONDITION ONE Their acting is genuine information that the observer lacks. CONDITION TWO Waiting to find out would cost more than getting it wrong would cost. BOTH REQUIRED FOLLOWING IS USING EVIDENCE and not a response to a feeling If either condition fails, what is left driving the decision is the feeling on its own.
Where both conditions hold together, copying other people is an ordinary use of evidence, and failing either one leaves only the feeling behind the decision.
Try it out

Is acting because other people did ever the right response?

Reading a Sector Before a Company teaches you to establish what moves a sector before forming any view on a company inside it.

How does an adviser, or somebody deciding alone, put this to work?

Devika Rao, the adviser at the invented Palash Advisory Services Private Limited, has watched argument fail, so she does not argue anybody out of the feeling. Devika Rao changes the calendar instead. A decision prompted by other people is not refused and not debated; it is dated. The instruction is written down with a date on which it may be taken, and the date is far enough away that the moment has passed by the time it arrives. Roughly half the instructions written that way are never taken, and the other half are taken by somebody who has had a week to think. Nothing in that method involves being persuasive. Needing no persuasion is exactly why it survives contact with a real person.

For somebody deciding alone, with no adviser and no committee, the same method fits on one line of paper: the date on which the decision may be taken is written down, and the application is then closed. The rule asks nothing of temperament: feeling calm is not required, only looking at a date. A rule is therefore easier to keep than a resolution. A rule written in the middle of the feeling will always be written to let the feeling through, so the rule is best designed on a quiet afternoon.

For a professional deciding on behalf of others the same structure scales, and there is an extra reason to want it. The Palash turnoverHow much of a holding is bought and sold over a year, expressed against the size of the holding. quintiles put twelve investors in each band, running from 9 to 210 per cent a year. Gross returns across the five sit inside 0.3 points of one another, at 11.2, 11.0, 11.1, 10.9 and 11.0 per cent. Net returns run 4.0 points apart, at 10.9, 10.4, 9.6, 8.4 and 6.9 per cent. The spread came from the dealing and not from the picking. An arrangement that reduces unplanned activity is therefore worth having quite apart from any mechanism it corrects.

Two lines, one scale: the gap opens after costs, not before. 6.0 8.0 10.0 GROSS, 0.3 POINTS APART END TO END NET, 4.0 POINTS APART 9% 34% 71% 128% 210% Annual turnover across the five bands, twelve investors in each. Returns in per cent a year. All invented.
Across the five bands the gross line stays almost flat while the net line falls away steadily, so the whole spread was produced by the dealing.
India

Where a communication designed to create urgency is a conduct question

Manufactured urgency in an investor-facing communication is not only a behavioural matter; it can also be a conduct matter for a registered intermediary, covering how a product may be described and what an approach to an investor may say. The Securities and Exchange Board of India at sebi.gov.in is where those requirements sit, and the Association of Mutual Funds in India at amfiindia.com carries the investor-facing practice standards that sit alongside them. Thresholds, periods and the wording an approach must carry are set by those two bodies and are amended from time to time. The requirement in force is the one published on the regulator's own site on the day it is relied on.

Why copying other people can be a sound use of evidence, and how a chain of copied decisions locks in early, are covered separately as herding and information cascades, following Banerjee in the Quarterly Journal of Economics in 1992 and Bikhchandani, Hirshleifer and Welch in the Journal of Political Economy in the same year. A displayed count of other people as a persuasion device is set out under social proof. The preference for a reward now over a larger reward later is about time rather than about other people, and is handled where individual decision mechanisms are set out. How an order reaches a market and how a price is formed are separate subjects: the queue set out above is people acting one after another, an assumption rather than an observation, and never a description of any trading mechanism.

Sources

SourceDocumentSite
Andrew Przybylski and othersthe paper that first measured fear of missing out as a construct, Computers in Human Behavior, 2013ssrn.com
Erik Sirri and Peter TufanoCostly Search and Mutual Fund Flows, Journal of Finance, 1998ssrn.com
Abhijit BanerjeeA Simple Model of Herd Behavior, Quarterly Journal of Economics, 1992nber.org
Sushil Bikhchandani, David Hirshleifer and Ivo Welchthe paper setting out informational cascades, Journal of Political Economy, 1992ssrn.com
Brad Barber and Terrance Odeanthe paper measuring what frequent trading does to a net return, Journal of Finance, 2000ssrn.com
Securities and Exchange Board of Indiaconduct and communication requirements applying to registered intermediariessebi.gov.in
Association of Mutual Funds in Indiainvestor-facing practice standards for scheme communicationamfiindia.com
International Organization of Securities Commissionsprinciples for the conduct of business with retail customersiosco.org

Meera Sundaram, Devika Rao, Palash Advisory Services Private Limited, the Palash decision log, the Palash 100 index and Suvarna Chemicals Limited are invented.
Educational material. Not advice on any investment, tax, budget or market position.

Covered in this topic

Subtopics

FOMO vs Performance Chasing
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